North Platte Police Department announced Tuesday that Smart911 is available to all citizens at no charge to enhance 9-1-1 emergency services. Smart 911 enables citizens to create a Safety Profile online, with information about their household that they want 9-1-1 to have in an emergency. When an emergency call is made, their profile is immediately delivered to the 9-1-1 call taker, resulting in better response.
Knowing vehicle information can assist in locating an accident, or knowing there are pets on the property can help provide a safe response, officials say.
Smart911 is a nation-wide service. Citizens create a Safety Profile at www.Smart911.com, entering information they want about themselves and family members, a residence, including data on medical conditions, disabilities and/or special needs, children’s photos, home addresses of mobile phone callers, home utility details and emergency contacts, for example.
“Knowing how many people are in a home and where the bedroom locations are can make a significant difference in a home fire,” said North Platte Fire Chief Paul Peterson.
Smart911 is currently available in 26 states and over 300 municipalities.
Having a Safety Profile helped quickly find a missing child. The girl’s photo and physical description was distributed to deputies while the mother was still on the phone with 9-1-1, according to Tom Axbey, president and CEO, Rave Mobile Safety, The girl was recovered safely soon after the call was placed.
“Currently when we receive an incoming 9-1-1 call, we have limited information. That is especially true for calls from mobile phones,” said Mary Ann Agler, Telecommunications Supervisor for the North Platte Police Department.